1 year ago | February 9, 2023

NEW: Be patient with your patients

Cresencia Marjorie Chiremba “It takes 20 years to build a reputation and five minutes to ruin it. If you think about ...

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1 year ago | January 12, 2023

NEW: Customer service goals in 2023

Cresencia Marjorie Chiremba “Instead of focusing on the competition, focus on the customer.”- Scott Cook Goodbye 2022, ...

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1 year ago | November 25, 2022

NEW: Recovering from bad hires

Cresencia Marjorie Chiremba “Customers will never love a company until the employees love it”- Simon Sinek Sometimes it ...

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2 years ago | October 20, 2022

NEW: Demystifying customer service (Part II)

Cresencia Marjorie Chiremba “When the customer comes first, the customer will last”- Robert Half Here are more customer ...

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