Theseus Shambare
THE Consumer Council of Zimbabwe (CCZ) partnered with the University of Zimbabwe on Friday to enhance consumer protection by launching an academy to provide critical training to businesses and consumers.
At the launch in Harare on Friday, CCZ executive director Mrs Rosemary Mpofu said the academy was a milestone in the organisation’s quest to promote a fair and credible marketplace.
“The training of businesses and consumers is critical in giving credibility and order to our marketplace,” she said. “We appreciate the support of our parent ministry, the Ministry of Industry and Commerce, and other stakeholders who are instrumental in our journey.
“The academy will provide a platform for businesses and consumers to understand their rights and responsibilities. We want to promote fair business practices and protect consumers.
“We recognise the efforts of those who started this journey and all those who have contributed to the growth of consumer protection in Zimbabwe.
“We are forever indebted to them for their great work in ensuring a fair marketplace that promotes good business practices.”
The Consumer Protection Act Chapter 14:44 (2019) protects consumers in Zimbabwe.
Director General of Consumers International, Ms Helena Leurent, director, who was the guest speaker, hailed the CCZ for its exceptional work
“The CCZ has been instrumental in the discourse of consumer protection in Zimbabwe. You have managed to handle consumer complaints, carry out research and market surveillance, and lobby for consumer protection legislation. Your consumer education also surpasses our expectations,” she said.
“We are confident that the CCZ can impart the necessary knowledge to suppliers in Zimbabwe and globally. Your wealth of experience is critical, and we are grateful that you have seen it fit to share your knowledge.”
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